Refund & Returns
RETURN AND REFUND POLICY
If you are not satisfied with your VPR4X4 product, you have until 7 days after receiving it to process the return and request a refund – certain conditions apply.
- Customer must notify us by email / phone, explaining the cause of returning the product.
- Products should be in perfect conditions. All installation hardware and accessories should be returned.
- Products must be returned in its original package and in sellable condition otherwise customer is responsible for all valid repair charges listed below:
• Re-powder coating - $130 per unit.
• Re-packaging for resale = $50.
- Shipping costs will be fully covered by the customer, unless the return is due to our error.
- Re-stocking Fee will apply for all returns: $250 per unit, unless the return is due to our error.
All refunds will be processed no later than 10 business days; payment will be done by company check or credit card refund.
NO RETURNS ON CUSTOM MADE ITEMS.
AFTER 7 DAYS ALL SALES ARE FINAL.
VPR4X4 products are sold for off-road use only. Off-road accessories may be illegal in many states and provinces and are intended for racing and/or off-road vehicles which may never be used on a public road. It is the responsibility of the customer to check local laws. Customer takes full responsibility for any use, and/or misuse of the product and agrees that VPR4X4 LLC. holds no responsibility for any consequences, legal, or other, of such use and/or misuse.